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Terms & Conditions
1) All prices
are in GBP sterling and exclusive of delivery
charges. You may pay by cheque or most major
credit/debit cards. We are under no obligation to
accept your order. Prices, offers and products are
subject to availability and may change at any time
prior to acceptance of your order. We will inform
you of any changes.
2) Orders will not be dispatched until
payment has been received. If your goods are not in
stock, we will order the goods for you after payment
has cleared. Please note that all payments by cheque
will be subject to a five day clearing period. We
aim to deliver all items in stock to UK mainland
addresses, normally within seven working days. If a
product is not in stock please allow up to 30 days
for delivery.
3) All orders made on the website indicate an
invitation to treat. Orders will only become
accepted offers once payment has been processed. You
have a right to cancel your order for any reason
within 7 days provided that your goods have not been
dispatched.
4) Damaged or Faulty Goods. Claims for
damaged or faulty goods must be made promptly by
telephone, email or post. This does not apply to
faults caused by accident, neglect, misuse or
everyday wear and tear. Upon inspection we will
replace the item or refund you if we believe the
goods are damaged or faulty. Return postage costs
will be reimbursed up to a maximum of £6.50 if a
receipt of postage is included. We recommend
returning your goods by recorded delivery. We are
unable to refund the cost of Special Delivery.
5) Returning Goods. If you have ordered the
wrong size, or wish to return goods for any reason
other than they are damaged or faulty, then you must
contact us prior to returning them. Items must be
returned within 7 days of receipt. We will exchange
the item or refund you (we are unable to refund
carriage). Your return can be rejected if the
condition of the returned goods is not to our
satisfaction and in its original packaging. Please
note that we are unable to exchange goods or give
refunds after 7 days of receipt unless there is a
fault with the product and the manufacturer agrees
to replace it.
6) Sales on this site are governed by English
law and you agree to submit any dispute to the
exclusive jurisdiction of the English courts. By
submitting an order you are indicating unequivocal
acceptance of these terms and conditions.
7) These terms and conditions do not affect
your legal or statutory rights |
